At Cerne Abbas Surgery, all patient records are held on our EMIS computer system. This allows continuity of note keeping within the surgery and prevents you having to repeat your story when you see another member of the team. Many people assume that if they attend hospital or access out of hours care, staff there will also be able to see the patient record, but this is currently not the case.
In order for us to work more closely with the hospitals, ambulance staff and other healthcare providers, Dorset Clinical Commissioning Group are encouraging all GP practices to move to a single clinical system called SystmOne.
For us, this will mean changing our computerised note keeping system on the 25th September 2017. As we are sure you will appreciate, this is a huge undertaking and will involve a lot of planning, training and time to implement the new system.
WHAT YOU NEED TO REMEMBER:
Firstly, the dispensary is NOT closing during September! We are simply spreading the workload to accommodate staff training and learning the new system, entering stock by hand onto the system, as well as all of the normal day to day tasks that are carried out in a busy dispensary.
When ordering medication for September please speak to a member of the dispensary team, who will manage your prescription for your September collection. This includes anyone who drops in orders, sends a fax, orders online, drops their request to a shop, or orders via telephone.
If you order your medication online or book appointments online you will not be able to do this in September. You will need to collect a password for the new clinical system which will be available to collect from reception, from Monday 2nd October. You will not need to show your identification again.
September will be a busy time for the surgery team so please be mindful that we are taking these steps to ensure that we are able to provide the best possible care for our patients now and in the future. We thank you for your patience during this time of transition.