Surgery Hours

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Dispensary Opening Times

For ordering &  collection of medicine

• Monday-Friday 11am – 12:45pm & 3:30pm – 6:00pm
• Saturdays 9am-12noon (excluding Bank & Public Holiday weekends)

Tel: 01300 341163 Monday - Friday 9:00am – 11am & 2pm –3:00pm only

Appointments

Doctors appointments of ten minute duration are available Monday – Friday between 9am – 11am and 3:30pm – 6:10pm 

For routine appointments you will be offered the first available appointment with the Doctor of your choice, or another Doctor if this is not convenient. 

If you need to be seen the same day, please try to phone for an appointment
 between 8.30 –10.30 am. 

You can also pre-book an  appointment up to six weeks ahead.  This should help you if you are working, need to arrange transport, are a carer or like to plan ahead. 

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Saturday & Late Evening Appointments

This surgery  offers a Saturday morning additional GP and General Nursing session  for pre-booked routine appointments only. To book these appointments, please telephone reception between 8:30-1pm and 2pm –6:30pm Monday to Friday.

All appointments to see the doctor or nurse on duty need to be booked in advance as they are intended to meet the needs of patients who find it difficult to see a doctor at other times due to work or family commitments.

The sessions are held at the following times:

• Saturday 9am-10:30am(Excluding Bank and Public Holiday Weekends)

Reception will be open from 9am-12 noon

Dispensary will be open from 9am-12 noon

On all weekday evenings from 6:30pm and weekends (including Saturday mornings) home visits and urgent health problems will continue to be dealt with by the Out of Hours Service whose telephone number is; 1 1 1  

If you are unable to keep your appointment, please let us know so that we can offer it to another patient. 

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Branch Surgery

We run a Branch Surgery at the Hazelbury Bryan Village Hall on Wednesday and Friday Mornings.  The Doctor arrives at 10.30 am.  Patients wishing to be seen should arrive before 11 am, no appointment is necessary.  The rota for which Doctor is due to attend the branch surgery is posted in the Village Hall, and at the Cerne Abbas Surgery.

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Did you know you can book appointments in advance?

Ever wondered how exactly our appointment system works? Most of you are probably aware of the fact that an appointment can be booked by phoning the surgery on the actual day you would like to see a GP. This is particularly helpful in urgent or unexpected cases. It is, however, also possible to pre-book appointments – with a GP as well as with a nurse.

Just phone us or pop in and we will do our best to choose a date and time to suit you. You are able to book up to 6 weeks in advance and by doing so, not only does this allow you to better plan your weeks ahead, you are also helping us and fellow patients to accommodate more immediate needs.

So please bear the option of pre-booking your doctor or nurse appointment in mind and if you have any queries regarding this system, do not hesitate to speak to one of the receptionists.  

Home Visits

We do ask that requests be made before 10am where possible. 

The Doctors are happy to visit patients at home if they are either too ill or genuinely unable to travel to the surgery. 

Home visits are much more time consuming and whilst sometimes necessary, it is not possible to provide the same level of service as is possible in the Surgery, with all the equipment and other staff available. 

You will be asked for additional information, including a contact number, so that we can attend cases according to the degree of urgency and so that the doctor can telephone and assess the appropriateness of the request for a home visit.

Out of Hours

If you become unwell and need medical help after your GP surgery has closed telephone:  1 1 1

In Dorset an  out-of-hours medical service is available when your local GP surgery is closed. 

The service is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions or test results. 

Remember: If it is a medical emergency – if you believe that you, or a member of your family needs emergency medical help immediately – then you should call 999 and ask for an ambulance.