Patient Access - Online Services
Notice to patients: from 27th August 2014 we are switching our electronic prescriptions and appointment booking systems to Patient Access. Patients can register now by clicking the button below
Once registered just sign in and follow the instructions.
The dispensary window is open for enquiries and collection of medication from
- 11.00 am-12.45pm and from 3:30pm- 6.00pm Monday to Friday.
- 9am-12 noon Saturday (excluding Bank & Public Holiday weekends)
You may speak to the Dispenser on duty via the telephone from 9.00am-11.00 am and from 2.00pm-3.00pm Monday to Friday. Tel: 01300 341163
Patients on regular medication do not always need to see their doctor for a repeat prescription. All repeat prescriptions come with a printout of all medication currently available as repeat prescriptions. There is also a reminder of the date the doctor will need to review the medication
Your may order your medication via the Repeat Prescriptions link on our website, by fax, post, or via the box by the dispensary window. These are our preferred methods as it ensures safety and accuracy.
However if your only option is to use the telephone please contact us between 9.00am-11.00 am and 2.00pm-3.00pm Monday to Friday. Tel: 01300 341163
It is helpful if you can quote your computer reference number when you make a request for more medication. This number can be found at the top of your repeat slip.
In order to dispense items safely and because certain items may not be in stock we ask for 2 full working days, excluding Saturdays, notice prior to collection of your medication. If ordering after 3pm please allow one extra working day . Additional notice may be required when requesting to collect medication from a remote collection point.
Collecting of medication
We can arrange for medication to be collected from remote collection points at
- Buckland Newton Village Shop
- Hazelbury Bryan Village Shop
- Piddletrenthide Post Office and Village Shop
- King’s Stag Garage and Shop
Deliveries will be made to the remote collection points after 4pm on the day of delivery.
- You can collect your medication from the surgery during the dispensary opening hours.